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Managing your account settings and billing info
How Do I Delete A Workspace
How Do I Delete A Workspace? To delete a workspace, click your name in the top right corner of your screen and then click on Account Settings From here, you will click on the tab which says Brands. All of your workspaces wi
How does per-brand billing work?
Cloud Campaign's agency plan allows enterprise brands and marketing agencies to manage many brands at scale. Instead of nickel and dime-ing you for every user or account that you manage, our billing is designed to grow as you grow. All agency plans start with a set number of free brand workspaces. Each additional brand workspace after will incur an add-on fee. How Much does it Cost? After you've used up all included brand workspaces, there is an add-on fee for each additional workspace af
How Do I Add and/or Manage Users?
How do I Add and/or Manage Users? To make communication with teammates and clients even easier, add an unlimited number of users into your Cloud Campaign account! Types of Users: Admin: have access to all brands within your Cloud Campaign account Brand Managers: can only see the brands that you assign to them - which is great for account managers Clients: can only see the brands that you assign to them and will not be notified for internal approval workflows. Adding a
How do I freeze and/or reactivate a workspace?
How do I freeze and/or reactivate a workspace? Freezing a workspace When you freeze a workspace: All scheduled posts will be disabled Auto-Importer sources will be disabled We'll continue to pull analytics for the social accounts The customer won't be charged for the workspace To Freeze a workspace, click your name in the top right corne
How do I get Early Access to New Features?
Get Early Access to New Features by Enabling Beta Are you a product innovator? Do you want first access to new marketing features? Navigate to your Account Settings by clicking on your name in the top right corner of the screen Under the User Settings tab, Toggle Beta Mode on !(https://storage.crisp.chat/users/helpdesk/website/4fb2edfaf31c9800/screen-shot
How do I change my password?
How do I change my password? I forgot my password If you forgot your password, CLICK HERE to reset your login in credentials. I want to change my password Navigate to your Account Settings by clicking your name in the top right corner of your screen Under the User Settings tab, click Change Password Ent
How do I Change my Subscription Plan?
How do I Change My Subscription Plan? Manage your Cloud Campaign subscription with just a few clicks! Click your name in the top right hand corner of the screen and select Billing Info in the dropdown. In the Subscription Plan tab, click Manage. You can now click on the plan you want to switch over to. !(https://storage.crisp.chat/users/helpdesk/website/4fb2edfaf31c9800/screen-sho